1 reviews | Active since Sept 2016

22 Sept 2016, 18:57

Most disgusting service!!!

<p>I tried to place an order online and the website did not recognize my address. I then phoned and the person on the other side could not understand a word I was saying and couldn't take the order. I spoke to a manager who then processed the order. The driver took 50minutes to deliver my pizza and it was cold. I called the manager to complain and he said that a new pizza would be made after 35 minutes the 2nd pizza had still not been delivered!!</p>

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply23 Sept 2016, 09:08
Official

Hello Ryan


Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CASE 38839

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm