aS
achmat S

1 reviews | Active since Oct 2015

21 Dec 2017, 21:05

Mispresentation

After finally finding a halaal Domino's. I had contacted their Claremont branch and placed my order. The shop assistant had told me they do NOT deliver to my area. When I then asked to speak to the manager- as I could not understand the above statement because Domino's is all about 'free delivery' The manager, Shaheen was extremely abrupt and shouted at me. Terrible service and my last order!

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply23 Dec 2017, 14:56
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS-48144

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm

Best regards,