1 reviews | Active since Sept 2010
Messed up my order and you don't answer the phone?
On the 15th I specifically drove to the closest Domino's (which is about 15 min away) just to get your Youth Day special (2 medium pizzas, get one free). I ordered a Veggie Supreme, Four Cheese and Tikka Chicken, but when I got home lo and behold it was a Veggie Supreme and two Four Cheese pizzas (with the Tikka Chicken having disappeared).<br> <br> I checked the slip only to see that even there the lady at the till made a mistake - she placed my order as two Four Cheese pizzas and a Tikka Chicken.<br> <br> When I tried to call (twice on the 15th, then again on the 16th) the phone keeps on ringing until it automatically disconnects - no answer.<br> <br> For starting out and trying to establish your base of customers you're setting a very bad example - I have to revert to HelloPeter to get my complaint heard!
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26086
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26086
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm