1 reviews | Active since May 2017

19 May 2017, 20:19

Mega Special is a mega disaster

<p>Shocking service. Ordered online for "mega special " took over an hour and they delivered the wrong pizza and coldrink. Phoned 15 times no answer. Drove to their restaurant and received no apology or offer to try and rectify the matter. Another customer had empty boxes delivered. Waited over half an hour for the correct pizza. Not a happy customer!</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply20 May 2017, 13:11
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 45099


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm