KR
KRUSHEN R

1 reviews | Active since Aug 2015

15 Oct 2017, 20:50

Meat in my pizza

I ordered a pizza online and requested no meat ie bacon/ ham and requested other vegetarian items instead. I picked my pizza and got home to find chicken in it. I called the store to advise but was spoken to very rudely and told that I must come drive to pickup a replacement pizza. This is almost the end of my fasting month and what if I didn't check the pizza and find the chicken between the feta!!! This is a total disregard for people's culture and religious beliefs. Attempting to call me back after the fact won't help as the lady I spoke to said it was on 50% discount, so why offer the special if you going to get 5% service?

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Replies (1)
Domino's Pizza
Domino's Pizza's reply16 Oct 2017, 12:42
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 47471

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


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