AB
Attie B

1 reviews | Active since Feb 2016

30 Mar 2016, 17:59

Manager?? Or Kid??

I phoned in and the lady (Rosline) answer the phoned and tooked my order. After 5 min the manager (Zolani) phoned me back and said that its out off there area, if you work it out its 500m out, then I said okay get me at a in area place and I will be there, please not the time and be on time, then the manager started to give me a super bad attitude, shouting in my ear. now my question is, what happened to the customer is always right and need to be handle with respect? I am asking again if that is how a manager perform how can the staff look up to a person like this?? no recommend pizza to anybody from them.

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Replies (1)
Domino's Pizza
Domino's Pizza's reply11 Apr 2016, 16:10
Official
Hello Attie03,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-34472

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
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