1 reviews | Active since Aug 2017
Manager called me to ask if I have moved
I am now reporting this again for the 2nd time as I've had no response whatsoever from anyone. Last Sunday I was called by the manager at dominos pizza in rock cottage who told me he was calling me as I ordered pizza there 1x and if I have moved from my address (which he knew and read to me) and where I'm staying now???? I was absolutely mortified at this, it's a complete invasion of privacy as a customer and oddly goes hand in hand with someone who came to threaten me at this exact address 2 days earlier. No one knew I lived there and luckily I have moved... but it has now sent huge alarm bells and I'm 100% sure dominos hands out their customers addresses (not even just phone numbers, physical address including unit number)
I freaked out at him and he didn't even care he just kept asking if I have moved from "address" he read out again and is the manager. I asked him who on earth he thinks he is and that he is *******ly obtaining my address and cellphone number... I said I don't actually know why he thinks this is ok behaviour and neither do I know if he even is the manager there nor why this is acceptable behaviour to do to a customer - ever. I have had no reply from anyone at dominos pizza not even head office. This is appauling, the whole incident in a country rifed with crime and now clearly access to anyone of others physical addresses and phone numbers. He honestly just laughed at me and then said ok bye.... what the hell????
I suggest now on my 2nd complaint some one gets back to me. It is dominos rock cottage i called the number back to check. I am definitely pressing charges here this is a complete safety issue and breach of client confidentiality... I hope many others read this and are cautioned never ever to order with your address at dominos as they give out your entire details to everyone. No one not even my friends or family knew I lived there so he was phishing for my new address to give out to external parties who are paying him and dominos staff to do this. Absolutely gobsmacked!
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-48054
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-48054
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
