SO
Sheneille O

1 reviews | Active since May 2016

01 May 2016, 19:14

*****!!

I was on the dominoes site and it said that the dominoes pizza in Strubenvale springs is open until 10pm and they do deliver. When I called to place an order they said they dont do deliverys anymore so I asked them to place a pick up order and they said they closed. I asked them why their times differ from the site and the waitron left the phone, a while later someone picked up (not enlightened) and I told her what had happened. She said that she was the manager and she changed the times. It was horrible service and im totaly let down.

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Replies (1)
Domino's Pizza
Domino's Pizza's reply12 May 2016, 09:21
Official



Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS-35651


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team



Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm

Best regards,