1 reviews | Active since Apr 2009
LATE WITH INCORRECT PIZZA
On Friday 23 October we decided to order from Domino's Pizza. I waited a while before the phone was answered. It sounded like the gentleman did not understand what I was asking because I had to repeat my order over and over. I also asked for a menu because I did not find the website very helpful. After an hour I phoned back to ask about the pizza's and was told that they are on the way. We live 5 minutes away. The driver speeded past our house and my husband shouted to make him stop. The pizza's looked ok, but the order was wrong, also no menu delivered. I ordered Bacon and double cheese, Chicken and Mushroom and Hawaiian and got the Bacon and double cheese as well as 2 Chicken and mushroom pizza's. I phoned back about 3 times until a lady answered. I asked her to prepare the Hawaiian and I was going to return the one Chicken and mushroom, but my husband took one look at the cold and dry pizza's and decided to return them all. He went to the shop and got his money back without questions asked. <br> <br> Taste Holdings did a very bad decision to convert all Scooters and Sr Elmo's to Domino's - I can see the share prices dropping if Domino's continue this bad service.
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-28878
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-28878
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
