fN
fanie N

1 reviews | Active since Sept 2010

16 Apr 2015, 12:17

Late delivery and no feedback

I ordered 4 pizzas on Monday. After 35 minutes I phoned Dominos regarding the free pizza if not delivered in 30 minutes. I was told by the person that answered the phone that he cannot help me but a manager will phone me back within 5 minutes. I am still waiting for the reply.

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply16 Apr 2015, 16:36
Official
Hello fanietax,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-24618

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm