1 reviews | Active since Oct 2011
Just disappointed
I sent an email to Dominos regarding the online system and shortly thereafter received an email with the words, \ Non store related. Call close\" (CAS-33309-FM668P). What's worse is I received an sms saying, \"we have delivered on our guarantee to fix it!\". Dominos, you are an international brand, and I therefore hold you to international standards. I love Dominos pizza...my kids love it. We order regularly. I had to wait almost an hour on New year's eve, but i was patient about it. I raised the issue of the problems on the Dominos ordering system a while back. And nothing was done. And then it happened again yesterday. I will not be using your online system i the future regardless of the deal offered. But i'm most especially disappointed in the email/sms I received after raising my concern. This is not how to keep happy customers!"
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-33309
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-33309
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm