1 reviews | Active since Mar 2010
Internet Billing
On 16 December 2015 I place an online order with a credit card payment at 12H45 that order was rejected, thought something was wrong with a card number so i done it again about 4 minutes later, that one was also rejected! I then noticed 2 messages on my mobile 2X reserved payments to [URL Removed] with an amount at +-R149. I then called the store and they said that they received the order, yes and i got it, but i payed twice for the same thing due to website problems!<br> <br> How can an order be rejected when payments went threw. and how can it be rejected on one side but not at the other , when i logged again in to the site it showed that an order went threw. So i was told a reversal on the bank side will be made and still nothing. I WANT MY MONEY!!!! Please look in your account and you wil see the double payment !!!
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-31158
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-31158
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm