1 reviews | Active since Aug 2015
*********** staff
Last night I tried to order 3 pizza's from the Domino's in Windermere. When asked for my address, and spelling it out clearly, the employee still didn't know where I live. So I patiently told him my address again and clearly spelled it out for him. After the second time, he STILL did not know my address. At this point I was getting very frustrated, so I told him my address one more time. He then repeated back the WRONG address to me. The delivery guy didn't know where I live either, so I asked them to use google maps which they refused to do. At this point I was extremely angry and simply hung up the phone. I then called Debonairs and ordered my pizza which took about 1 minute. So thanks to your *********** and unskilled staff, you forced me to get my pizza from Domino's instead and have lost a customer at your Windermere store.
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-27649
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-27649
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm