AK
Angie K
1 reviews | Active since Feb 2011
02 Mar 2015, 14:47
Ignoring my emails re voucher
I had an issue when I tried to purchase Domino's for the first time on 18 Dec 14. The matter was resolved and I was promised a voucher on 22 Dec 14. I said that the postal system is ************* but Domino's insisted that posting the voucher was the only option.<br> <br> I still have not received my voucher and sent an email on 10 Feb 15 to ask about it....no reply. I emailed again on 24 Feb 15 asking for a response....no reply.<br> <br> Tut-tut-tut Domino's.
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Domino's Pizza's replyOfficial
03 Mar 2015, 18:11Hello angie81,
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-22450
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
We have sent you an email with a post tracking number for your voucher.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-22450
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
We have sent you an email with a post tracking number for your voucher.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Domino's Pizza's reply03 Mar 2015, 18:11
Official
Hello angie81,
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-22450
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
We have sent you an email with a post tracking number for your voucher.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-22450
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
We have sent you an email with a post tracking number for your voucher.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm