TS
Tubalelah S
1 reviews | Active since Apr 2013
03 Jul 2015, 13:38
Ignores emails, stop requests
I had just once ordered a pizza and given my number. Biggest fault ever.<br> I got continuously spammed with sms and stop SMS as requested were not furnished. They just continued to SPAM me.<br> - confirmed complaint emails went also unanswered and spamming continued<br> - head office switch board was too busy to take a call.<br> - customer complaint line didn't give the promised call back<br> <br> For me this is in clear breach of South African Consumer law<br> I have to PAY SMS, phone calls and my time just trying to make them follow the law. Pathetic.<br> <br> I will NEVER use them again. Just such a bad experience with ignorance of SA law and me as a customer.
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Domino's Pizza's replyOfficial
06 Jul 2015, 08:58Hello turbosa,
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26437
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26437
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Domino's Pizza's reply06 Jul 2015, 08:58
Official
Hello turbosa,
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26437
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26437
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm