1 reviews | Active since Jan 2017

02 Jun 2017, 10:38

Hung Up While Taking Order From *********** Cashier

<p>Dominos Caterbury Crossing</p> <p>I was in the process of trying to place a pretty big order (more than 15 pizzas) for a company take out, but I managed to only get to about one and a half orders because the Cashier could not understand or communicate in English properly and clearly, kept on asking me for thick or thin, and I keep saying "thin" and he keeps asking "thick", this happened for about 5 minutes before I asked if I can please talk to someone else and at that point he hung up the phone of course, as one does when confronted with a paying customer in this day and age.</p>

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply03 Jun 2017, 12:20
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 45427


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm