1 reviews | Active since Mar 2014
horrible service
My husband placed an order online and asked me to collect it from the store. The expected time for the order to be prepared was 15min. When I arrived at the store after the 15min, and paid for the order the status screen in store displayed that the order was ready, yet the Domino's staff member says to me it is still in the oven. I sit down to wait for the order and there is but one other person waiting for their food. 15min later I am still waiting. The staff have looked at me with blank stares as if they do not know why I am there, yet no-one thought to ask while the order has been ready and standing there for some time. If I had not gotten up to ask the girl who took my payment how much longer it will be, I would probably still be waiting there now.<br> <br> What pathetic service!!!
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-34681
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-34681
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm