Hillcrest - Dominos Pizza

<p>I have had only disgusting service from this store! </p> <p> </p> <p>The first issue I had with them was having to wait for food for 4 hours, when I phoned in after the first hour had gone the manager on duty was absolutely clueless of the issue however I told her to keep me posted. The second hour had gone with no update from them, called in again and the manager was again as clueless as the first time ( no apologies at this point). The 3rd hour had gone and at this point I was beyond angry, I called in and told them to not bother as well as they are useless. The 4th hour I got a ring on the door bell - I couldn't believe what I was seeing, the dominos delivery guy is there - I told him to go home.</p> <p> </p> <p>The second issue</p> <p>there is a special - 50% off any pizza ordered online. I did the process to the "t" as I have done the special before. When it came to proceed to payment the special wasn't deducted. I proceeded to call in. The manager on duty - the same manager from above, told me it is my issue! I said how is it my issue and she proceeded to say no one else has had this issue so I did it again in the call with her - same issue happened! She again said it's not her issue! I told her I am the customer please fix the issue! She repeated her self, no one has had this issue it's only me! Things got heated after this!</p> <p> </p> <p>I have asked to be called by the head office and have yet to get a phone call! This experience has left me with a bad taste in my mouth !! This needs to be rectified </p> <p> </p> <p>How can this sort of person - with no sense of customer care, be a manager at a store like Dominos?</p> <p> </p> <p> </p>