1 reviews | Active since Sept 2010
Got my order wrong... again
The first time it happened, I ordered at the counter and requested feta as an extra topping on my pizza. I didn't get my feta, but it was also not added to the bill, so I assumed it was miscommunication and forgot about it. Tonight I ordered online, hoping that it would eliminate the chance of error, and paid for my pizza with extra mushrooms. When I opened the box at home, however, there were no mushrooms on my pizza. So I paid for something I didn't get. Am I going to have to double check my pizza every time I order? If your staff can't handle requests which are not part of the standard menu, then please don't offer the option to order them. It's a pity because I like your product, but if this continues to happen I would rather go somewhere with more competent staff.
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-30469
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-30469
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm