mK
meyer K

1 reviews | Active since Apr 2013

26 Jul 2015, 11:39

Good pizza BAD SERVICE !

1. Twice i have ordered pizza and both times the have failed to mention that my 3rd large pizza is for free.<br> I feel this is dishonest and they deliberately fail to mention this to save money.<br> if they have done this to me to how many other cutomers have they done this to , and i cant even start to imagine the amount of money they have ****** from clients. <br> I request a full investigation in to this matter and i do not receive any feedback i will go viral and make sure everybody know of this .<br> <br> 2. No answer on sunday from 11 o'clock. <br> I made 4 different calls and never got them to answer the phone .

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply27 Jul 2015, 09:51
Official
Hello eiers123,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26848

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm