SC
Storm C

1 reviews | Active since Aug 2014

02 Dec 2015, 13:50

Free Delivery in 30 minutes????

I ordered 2 pizza's and a fanta today at 12:40, I only received them at 1:35 and they were cold! I also didnt receive any serviettes or straw. When i called the branch I was told that they only have one driver today and he had an order that was far away. How is that my problem? And even if that was the case why did they not manage my expectations when I placed the order? <br> <br> I love domios pizza and have never had such cold funny pizza before ever! Had this been the first time that I tasted dominos, it would have been my last!

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Replies (1)
Domino's Pizza
Domino's Pizza's reply07 Dec 2015, 09:48
Official
Hello FedUpSC,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-30774

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm