********** transaction

I made a purchase at your Kosmosdal store on 15 January 2106. On 18/19 January an amount of R389.70 was taken off my Cheque account. This transaction was correct. Today (06/03/2016), the same amount of R 389.70 was taken off my Cheque account again. I called my banks ***** line and they have confirmed that it is the same transaction and that it needs to be reversed. They indicated that I could lodge a complaint with the bank and they will investigate or I can contact the merchant directly. I called your store but received no assistance. I was not allowed to speak to either the manager or owner. They have not returned my call either. Is this how the branch makes its monthly target. Run transactions again. I will lodge a complaint with my bank and report this to the police as I believe that this is *****. I stopped buying other pizza brands since this store opened. This is how you now loose a customer. How is it possible that you run the same card transaction 2 months later. Are you copying cards at your store or recording customer card details to run the same transactions during difficult months????? I will never run my card at any of your stores. Lost all trust in your franchise.