WS
Wesley S

1 reviews | Active since Mar 2011

16 May 2017, 11:30

Food poisoning

<p>On the 4th of May I reported to the Eikestad Mall (Stellenbosch) shop that the pizza bought the previous day gave me food poisoning and they even collected the pizza on the 4th of May to double check the product. I Had to go to hospital on the 4th of May the evening to get treatment. Now more than a week later I still has not received feedback from Domino's or their management. This is not on.</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply16 May 2017, 15:58
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 44932


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
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