Food looked like it came out of a TRUCK STOP and under cooked!!

Went to Honeydew/Rock Cottage Dominos last night. Firstly I'm standing there with no one to help me,then the guys start yelling at each other in am african language - 'blah blah blah CUSTOMER!!'

After the 4th or 5th yell,a friendly guy comes out from the kitchen,and asks me for my order.It takes 3 tries for him to get what I want,and after I point it out on the menu.

Then a slightly irate woman comes from the back to ask him something,to which he replies with my order.She walks back to the kitchen and I'm told about 10-15 minutes for my order of Chicken Kickers (5 pieces of crumbed chicken) from the more friendly of the staff members. PS.I was one of 3 orders being processed in the place at the time. So an excuse of WE WERE BUSY won't fly guys!

Anyway 10/15min later I pick up my order and off we go. Forward a couple of hours later,when I open up my order,as I got it for dinner after production rehearsals. What I get are 5 SMALL pieces of what taste like store bought lemon pepper chicken nuggets - And if had them before and they did not taste like this. BESIDES that when I opened the box I get a piece of crumpled up,frankly it looked like a s**** piece,of tin foil in an oversized box with the nuggets just dropped in it.WHAT?? This is what I paid Nearly R40 for?? THEN the 'nuggets' were under cooked,so a customer can get sick,so after my only one I had I stopped and took pics.

I've had them before at other branches and it's not this!!

THEN to add to the complaint --- Last couple of times my orders were wrong. If I ask for thick base,I get thin,If I asked for thin base I got thick. I have ordered extra cheese in the past and then when the pizzas get here,the pizza with the extra cheese looks EXACTLY like the one without.

I've ordered the Chicken Kickers before with the bacon and cheese and bbq sauce and then it gets here without bacon...I mean...REALLY?

That is the reason,that until last night,that it's been a while that I got food from the Honeydew branch...

Also,whenever I did place an order over the phone,I have to repeat and double check my order multiple times,which means it costs me MORE airtime due to the fact that English is like a 4th or 5th language at the branch..Come on guys! I'm all for diversity,but make sure your staff,or at least the guy taking phone orders can understand English and take an order in English,or fix your phone,if the excuse is well our line is bad...

Yes I'm ranting,but come on guys!! Poor service and food last night! I even tried to be nice and friendly,but when opening my order,my blood started boiling. I'm tired of **** service and **** quality from a franchise that comes to SA,trains there staff,have about 4 months of great service and then go 'Oh well,we have them hooked,so no need for quality,great customer service' and then leave the staff to do whatever they want.

No happy guys! We have 2 shows this weekend and usually we by pizza for a TON of people,and usually from somewhere close - Dominos is close,BUT I'll rather go a little further and get from somewhere else guys if this is the service.