SA
Stef A

1 reviews | Active since Mar 2015

18 Mar 2015, 18:32

Fantastic Service

Just want to say a huge thank you to Gracious for help her. I was busy placing an order and I ran out of airtime.. while I was trying to load airtime to call back I got a call, it was Gracious who Didn't't have my number. She phone my husband to get it and then called me back! Not just that I explained to her why we couldn't collect the food and even though we out of the delivery route she understood my issue and arranged with her manager to agree to to doing the delivery as a once off favour... might I add she called me to let me know... so thank you Gracious, no one really expects service like that from a pizza place but great food and even better service! We will always support the store ... Thank you!!!

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Replies (1)
Domino's Pizza
Domino's Pizza's reply23 Mar 2015, 19:28
Official
Hello Steffyv2808,

Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your compliment, with interaction number CAS-24327

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
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