1 reviews | Active since Aug 2015
false representation on company website
so, if you go on to the Dominos website, you will find that it depicts their pizza sizes with sketches that clearly show the following: small=4 slices, medium=6 slices, large=8slices, x-large=10. which would make sense if that was what you would be getting. we ordered an x-large pizza for delivery at work only to find out that it contain 8 slices, same number of slices that you would receive if you purchased the large size. but we paid for X=LARGE. upon contacting the store were advised, in a extremely rude way, that the website is incorrect and the woman hung up when I asked for her name. so why is Dominos conducting itself in this manner, well, it would appear that this is meant to induce a customer to buy pizzas relying on false misrepresentation of the actual fact, therefore, Dominos' is in contravention of our rights as Consumer's in terms Consumer Protection Act 2008, more in particular, the \Right to fair and honest dealing - false
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-27652
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-27652
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
