False advertising, poor food quality
<p>On Saturday, we thought of trying Dominos as its was the only pizza shop around. On the spot we saw order online and get 50% off. Was thinking ok not bad 8 pizza will work to +/- R300. I wasted my data to order these 8 pizza online, but the bill came up to R722 , I asked the manager to help me as I order online, with an ill manner rude tone she said she cant do anything and I cannot cancel the order, as its on the system and I did not follow the process</p> <p>Which I explain to her I went to Deals> 50% Off> then we placed the order? Correct, She said she cant do anything. She didnt explain where I went wrong or let me cancel the order. We wait for sometime, which means we could of cancelled the order. ****ed at how rude the manger was ,the pizza came waited for few minutes , no one came to help us with payment. </p> <p> </p> <p>After that I didnt think there was anything wrong with the pizza. I had a slice, I started puking the whole night. Was thinking its proberly I too mad so getting a tummy ache. The night carried on serveral of my friends also started puking and couching on the toilet. Then more of my friends on Sunday had the same symtoms. Yesterday, I had to take half day leave as I was also hugging the toilet.</p> <p> </p> <p>Never will I order from Dominos , they are expensive, rude staff , improper instructions and disgusting pizza quality. Rather stick to Romans.</p>
Good day Eva
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS- 40499
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Good day Eva
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS- 40499
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
After a week still no feed back...
After a week still no feed back...
