DS
Demi S

1 reviews | Active since Oct 2013

08 May 2015, 14:26

Excellent Customer Service

My boss sent me down to Domino's to buy 4 pizzas for everyone in the office. Domino's was super busy as they have just opened and it was lunch time. My order took quite a while but staff assured me it would be with me shortly and I understood it was due to their heavy foot traffic. The pizzas finally came and one was incorrect. They made me the right pizza AND gave the office complimentary Cinna stix. If that wasn't enough, the KZN training manager (who's name I didn't catch) refused to let me walk back to the office and dropped me off right outside the front door in his own personal vehicle. Thank you Domino's and to the KZN Training Manager, your service is excellent and the pizzas are out of this world amazing. You will definitely be hearing from us again soon and from myself personally, because I will be taking advantage of the free delivery service. Thank you thank you

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Replies (1)
Domino's Pizza
Domino's Pizza's reply10 May 2015, 12:12
Official
Hello demz13,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-25013

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm