LH
Lea H

1 reviews | Active since Nov 2010

22 Jul 2016, 17:53

Double price and double time!

<p>Just got charged the full prize for an online order, despite a current promotion for 50% off all online orders. Also waited 50 minutes for delivery ( I'm less than a kilometre from the store), despite an online promise of delivery under 30 minutes. Please stop your false advertising and reimburse me for the 50% you duped me out of.</p>

0
Replies (2)
Domino's Pizza
Domino's Pizza's reply25 Jul 2016, 08:03
Official



Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 37290


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team



Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm

LH
Lea H's update27 Sept 2016, 14:41
Reviewer Update

No one contacted me about this!