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ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

06 Aug 2016, 15:00

dont by form this company

<p>This is my last review about this company as I am now done with them I get a email form the store saying <span style="font-family: sans-serif;">Good day </span></p> <p><br style="color: #000000; font-family: sans-serif;" /><span style="color: #000000; font-family: sans-serif;">i hope this mail finds you well. </span><br style="color: #000000; font-family: sans-serif;" /><span style="color: #000000; font-family: sans-serif;">As Dominos pizza Newton Park we regret providing wuth bad service everytime you order .Again we want to thank you for bringing this to our attention for sure it will help us to improve our services </span><br style="color: #000000; font-family: sans-serif;" /><br style="color: #000000; font-family: sans-serif;" /><span style="color: #000000; font-family: sans-serif;">we would love to see you again.we want you to rate our services again after your complaints to see if we have improved in that case i loaded a coupon of R150 under your profile ( ********** 441) give this number to the cashier and redeem your coupon. </span><br style="color: #000000; font-family: sans-serif;" /><br style="color: #000000; font-family: sans-serif;" /><span style="color: #000000; font-family: sans-serif;">Again we say sorry for the bad services we gave you.We are waiting to hear from you soon </span><br style="color: #000000; font-family: sans-serif;" /><br style="color: #000000; font-family: sans-serif;" /><span style="color: #000000; font-family: sans-serif;">Sincereli </span><br style="color: #000000; font-family: sans-serif;" /><span style="color: #000000; font-family: sans-serif;">Dominos Pizza Managiment so I order today and my order comes out to r170for Delivery so I tell them to take the R150 of so then I would only pay R20 then the store tells me no they can't do that because they can't combine coupons bt not were in the email I got did it say that so I am now done with this company because no were in the email I got did it say that I have Attached a screenshot of the email the store I got this Horrible service Form is in Newton park part port Elizabeth and when I tell the dude over Tue the phone to cancel the order all he say is ok no sorry or no trying to Make me keep the order noting all he say is ok I am done with this company for good I always did order form them bt wil no more do so </span></p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply07 Aug 2016, 14:33
Official

Hello Abdul

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 37610


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm