NG
Nevil G

1 reviews | Active since Oct 2016

22 Oct 2016, 08:30

Dominos Pizza Stale and Cold

<p>I ordered pizza online from Dominos Pizza Phoenix and went to collect 1/2 hour later. My order was not ready. I waited a further 1/2 hour to receive my order.Eventually when I did get my complete order I asked the manager Aldrin if all my pizzas were fresh he assured me that they all had just come out the oven. When I got home I found 3 pizzas stone cold. I called the store several and Aldrin refused to take my call and has not contacted me to date. I will never return to that store. I guess Im going back to Debonaires.</p>

0
Replies (2)
Domino's Pizza
Domino's Pizza's reply22 Oct 2016, 16:57
Official



Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 39618


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team



Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm

Domino's Pizza
Domino's Pizza's reply22 Oct 2016, 16:57
Official



Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 39618


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team



Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm