Domino's Pizza Rock Cottage

Placed an order for delivery. My details are on their system as we have ordered from them a couple of times before and my details as well as the order was repeated back to me. After one and a half hours later, still no pizza. I called the store and enquired. Subsequently my order could not be traced on the system. This is not the first time that they have hashed our order. No apology or attempt to rectify the order. Pathetic service!!!!