DV
Darius V

1 reviews | Active since Jul 2016

14 Apr 2018, 15:37

Dominos Pizza - Glengary

Glengarry (Durbanville) - Very ppor service. Placed an online order. Went to pick up my order - payed at the till. Till operator (Think Morgan) said I should wait. After 15 minutes I asked if my pizza is not ready yet - pizza was on the stand the whole time. Irritated as my girlfriend was waiting in the car. After i drove off,almost at home I realised that he never gave my 2l coodrink I already payed for. He rather decided to chat woth his co-workers rather than doing his job.

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Replies (1)
Domino's Pizza
Domino's Pizza's reply14 Apr 2018, 17:20
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS-48991

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm