VP
Vilanthran P

1 reviews | Active since Feb 2011

20 Jun 2016, 17:30

Do not bother about customers

<p>I phoned the Domino's Pizza call center last night to query why they do not have a variety on their tradional pizza as it mainly chicken and one veg and one chees. There is no beef or meat supreme. They have promotions of 2 large trational pizza though there is no variety. I spoke to Ntsona who told me the reference number I requested will be smsed to me which was not done as yet. Why could he give me thereference number when I requested for it. This is not the first time regarding rference number promised to be smsed but it was not done. </p>

0
Replies (2)
Domino's Pizza
Domino's Pizza's reply21 Jun 2016, 06:53
Official

Hello Vilanthran

Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-36357

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm

VP
Vilanthran P's update04 Jul 2016, 17:25
Reviewer Update

No customer Care agent has contacted me as yet, Do they have sense of customer Care. Domino's do not take complaints seriously.