1 reviews | Active since Jul 2015
Disrespectful attitude
After ordering on the 8th July 2015, the delivery person is late as he arrives more than 30 minutes after the order was placed, order was placed at 5:57pm, my food arrived at 6:30pm...you advertise \Free Delivery in 30 Minutes"";15/07/10 10:47;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;444637;887300;14;5;0;0;0;0;5;NULL;NULL;NULL;15/03/27 12:00;15/07/08 16:44;Repairs to my motorboat tube cover;;Lennox;;A big thanks to the manager of Cristy Outdoor Centre, 35 Kendal Road, Diep River, for going the extra mile to sort out my ripped motorboat tube cover. I could see the job posed a difficult challenge, and after one failed attempt at repairs, I was prepared to abandon the works. However, the manager was adamant that they would find a solution, and he did exactly that. Well done, much appreciated. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;507239;688080;15;5;0;0;0;0;5;NULL;NULL;NULL;15/07/08 18:39;15/07/08 16:47;Best Dros in the country, my home sweet home!!;9,00E+12;Owner, stuff, waiters and waitresses ;***;I CANNOT RECALL A DAY I WAS MISTREATED IN THIS WELL MANAGED BRANCH!! Big ups to everyone!! This is my home sweet home. #DrosMelville;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;869315;754497;25;5;0;0;0;0;5;NULL;NULL;NULL;15/07/08 18:49;15/07/08 16:51;Apologized for inconvenience;***;Gida;***;Had a complaint in about a delivery. Was personally contacted and apologized to. Would just like to say that they did not just leave it where it was. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871002;800175;18;5;0;0;0;0;5;NULL;NULL;NULL;15/07/08 18:34;15/07/08 16:52;exemplary service;6,20E+12;all staff;***;First time getting contact lenses, so have had multiple trials and many visits, and every single time you walk in there you are treated like gold. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;233534;396;29;2;0;1;0;0;2;NULL;NULL;NULL;15/07/08 18:51;15/07/08 16:58;Electric Cable Within Chocolate;;;***;After biting into a chocolate packed for my 16 year old daughter as a school lunch, she discovered a 1.5 inch Electrical Cable within the chocolate! Fortunately there was no serious damage. I then sent a mail to Mondelez requesting how such an incident could occur (Including detailed photographs) , in order to prevent this happening to other unsuspecting consumers with perhaps more disastrous results. I would have assumed they would have the courtesy to bother responding to my mail - It appears This company really couldn't give a damn about whatever is found within their products. What will it take to elicit a response from this arrogant, and uncaring company - a death??<br> Utterly Disgusted in the attitude! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871004;717250;16;2;0;0;0;0;2;NULL;NULL;NULL;15/07/08 18:50;15/07/08 16:58;Core Group Milking;8,61E+12;core;***;The laptop was assessed in store and then by core. The logic board, battery and track-pad needed to be replaced as said in both assessments. <br> <br> (I have the original quote as reference) Payment was made on collection of the laptop.<br> <br> When I tested the machine, there were now keys which stopped working.<br> <br> The laptop was taken back the next day and sent back to core. Now they expect me to pay another R4000 for a issue that was never there.<br> <br> Payment date will show when the laptop was picked up and the new job form will show it was taken back the next day.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;264078;688384;13;2;0;0;0;0;2;NULL;NULL;NULL;15/07/08 18:51;15/07/08 17:00;VW Polo 1.6 TDI limp mode with DPF filter;8,71E+12;;***;i own this vehicle for the past 3 years, and has been to VW service centre about 6 times for this problem. every 2 weeks the vehicle's DPF light comes on,on the dash. i have to physically go and drive it on the Highway for 20min at 3500rpm's and eventually it goes away. If i do not do that, 3 days later my engine goes into a limp mode and engine light comes on as well as the globe light (spiral) flickers. My turbo then does not kick in (obviously because of the limp mode) and i can't drive more than 80kmph, and also no power.<br> <br> like i mentioned it has been to VW (Silver lakes, and Menlyn) numerous times for this exact problem and they cannot fix it. every time it costs me money and the problem is not fixed.<br> <br> Currently all the above mentioned lights is on and i drove more than 50km on the highway and still nothing. This is really bad from VW as they specialists do not know what it is and cannot fix the problem.<br> <br> Could someone please point me in the right direction to get this fixed once and for all??? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;310684;710472;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/08 18:52;15/07/08 17:02;No Parmalat EasyGest Lactose Free Full Cream Milk;5,91E+12;Eric;***;Once again Checkers has no stock of the Parmalat EastGest Lactose Free Full Cream Milk.<br> <br> This was discussed with the Manager on Duty Eric over a week ago who promised to call us back and confirm what was happening. We spoke to another manager on Monday night who advised that they would get Eric to call us and as usual we are still awaiting this telephone call to confirm the status of the milk.<br> <br> What happening to the previous lady manager (Louise if I recall correctly) as she always assisted and made sure stock was available. The store managers are aware that my wife is lactose intolerant and generally make sure there is stock which we tend to buy all of.<br> <br> Regards<br> A Tiley;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;276994;741728;19;2;0;0;0;0;2;NULL;NULL;NULL;15/07/08 18:27;15/07/08 17:03;Advertised Property for Rent ;;Chiara ***nley/Karen Van Niekerk;***;32 Eden Village was advertised for Rent at R8 000. I paid R18 700.<br> <br> At 7pm on the eve of my moving I went past Rawson offices as Karen was not answering her phone. I was told that the 'owner had changed his mind'. I had no where to go as I was due to move out. <br> <br> I was told that I could stay in a house at R8000 until they had a suitable property. i moved at own my expense. The house is on the outskirts of Eastleigh industrial area. Low walls (a meter). I live with my 74 year old father. I have a gas heater and cooked about 6 times. <br> <br> Karen then sent a contract which I disputed as I was concerned about our agreement - she then shouted at me on the phone and accused me of squatting although I was paying R8000. I have since moved out at my own expense again.<br> <br> I received R4 094.53 out of R10 700.They sent a PDF edit 'statement' for W&;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;611347;856529;23;2;0;0;0;0;2;NULL;NULL;NULL;15/07/08 18:32;15/07/08 17:05;Very poor Service and attitude;;Megan;;When making the deposit in acceptance of the quote we clearly communicated that the work had to be done in that month before we move in. This however did not happen and they did not communicate to us that it would not be possible or made any excuse. Just came to install in first week of new month when we were already moved in. However arrived with black gates although quote specified white. That delayed installation with another week. At that installation they discovered they only made 3 of the 4 items quoted for. So the last burglar bar was only fitted a month later. Again no communication on progress or excuse. When queried, responses were defensive and unapologetic. I will not recommend their services to anyone.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;549533;796980;33;5;0;0;0;0;5;NULL;NULL;NULL;15/07/08 19:05;15/07/08 17:13;great service;;Christopher K. Matabane;***;Christopher handled my call very professionally. Firstly he listened patiently to my problem and my request. He sympathized with my situation. He told me exactly and clearly how to proceed. And sorted it out within the time period as he had said he would. His helpfulness and professionalism was highly unexpected because of all previous poor service I have received from other tshwane personnel before. Thank you City of Tshwane, in investing in this very competent staff member.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;874085;881329;8;5;0;0;0;0;5;NULL;NULL;NULL;15/07/16 21:36;15/07/16 20:03;Great service;;Reuben;***;What a pleasure dealing with Reuben, from the moment I logged my query with him he has been nothing but helpful. He has truly gone the extra mile and I will recommend Eurotrend Greenstone to anyone looking for great products and excellent customer service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;43874;499;18;2;0;0;0;0;2;NULL;NULL;NULL;15/07/08 19:23;15/07/08 17:28;No clue about their basic core function!;;;;A costly legal document was sent from Pretoria on Friday morning 03 July 2015.<br> <br> Their website has problems, so I called Tuesday morning 07 July 2015.<br> <br> \Thank you for your patience.\""<br> \""All our agents are still busy.\""<br> \""Please be patient.\""<br> \""Your call is important to us.\""<br> \""We will endeavor to answer your call as soon as possible.\""<br> <br> Repeated ad nauseum for 21minutes... with a woodwind version of the Beatles' \""Yesterday\"" playing in the background!<br> <br> \""Yesterday\"" is a shocking understatement! They need \""last century\""! They remind me of sloths on tranquilisers!<br> <br> The cretin reckons they have no record of the item. He can't tell me what they've done with it.<br> <br> He claims it takes 48hours to appear on their system. The time from ***h20 to ***h20 is 99 hours! More than double their 48 hours!<br> <br> I called back Wednesday afternoon 08 July. They still have no record of the document"
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26532
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26532
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
