TP
Tim P

1 reviews | Active since Jun 2016

20 Aug 2016, 20:22

disgusting service

<p>You guys advertised 50% discount on any pizza ordered online or using the app so we ordered tonight using your app and then got charged full price!! Then your franchise in Greenside tells me I'm being stupid as it's only on certain pizzas and then they start redirecting my number to telkom! Which ever number you call on and ask for the call centre agents details they direct you to a telkom call centre!!!! American company trying to make SA look stupid.</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply21 Aug 2016, 08:16
Official

Hello Tim


Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CASE 37989

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm