NG
Nadia G

1 reviews | Active since Jun 2010

19 Nov 2015, 15:10

Delivery

I love Domino's, but on Sunday, we tried to order food by phoning to order and now one answered. After the 3rd call someone answered and said I'm sorry I cannot help you, you need to phone back there is a customer in front of me. The reason why we wanted to order is our dog was sick and we did not want to leave her alone, we put her to sleep that afternoon at the Vet and just wanted some food without driving. My husband eventually drove to get the pizza. When he got back he said there was only 2 employees working that day, that's why they could not help you over the phone.

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Replies (1)
Domino's Pizza
Domino's Pizza's reply20 Nov 2015, 09:57
Official
Hello nadiag,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-29687

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm