1 reviews | Active since Dec 2015
Debited Twice and Dominos will not take responsibi
I visited the Dominos Rock Cottage Store, after much deliberation and confirming numerous times with the person who answered the call, about the specials and which pizzas are/are not included, I go to collect the pizzas and we were overcharged. Darrel Kree was very professional and insisted on refunding us the amount of R451-60 for the pizzas.<br> After three weeks Dominos Pizza debits my account TWICE with two amounts of R451-60 each.<br> Have been dealing with Estelle in Finance and the FNB Banker who both refuse to take responsibility for this fault from Dominos side. This is money that I need to pay my accounts and now I am short. <br> How on earth you managed to debit my account without my consent baffles my mind.<br> ALL I want is my money back!
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-30668
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-30668
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm