AF
Anthony F

1 reviews | Active since Aug 2015

23 Aug 2015, 20:23

Constantly out of stock

On 2 separate occasions I have been to this particular store and they have no bacon in stock to cover thier orders and refuse to substitute or deviate from the menu at all. This is an absolute shocker as most of the pizzas on the menu have bacon on it. I would appreciate that the food industry is difficult due to meat expiry etc but if you are going to own a store like this you would have adequate stock to cover your orders. While in the store 2 customers received incorrect orders. Ie 3 hawaien larges ordered, customer received 2 hawaien and one regina. This is very disappointing considering the dominos pizza is an awesome pizza.

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Replies (1)
Domino's Pizza
Domino's Pizza's reply28 Aug 2015, 18:28
Official
Hello Idomusickzn,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-27651

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm