1 reviews | Active since Jan 2014
Complete stuff up of order
At 5.18 I placed an order to be delivered at dominos pizza in westville. We order the 2 toppings pizza and 2 liter coke special that also comes with cinnamon sticks. We also ordered a side of Parmesan bites and 4 dipping sauces. The toppings on the pizza were: Italian meatball and onion on the one and bacon and feta on the other. At 6.08 pm after being informed that it will take 10-15 minutes the delivery woman arrived. We received a margarita pizza, a bacon and feta pizza and another one with what looked like chicken on it and the cinnamon sticks. We did not receive the dipping sauces, the coke or the Parmesan bites or the correct pizza even. The delivery woman said she would return to collect the correct pizzas and the sides. When she returned 15 minutes later, she brought the coke and the dipping sauces and the Parmesan bites. She still had not brought the correct pizzas. At this point we now had to get in our car and drive to the store to sort out the complete stuff up of the order. This negates the purpose of having it delivered. We received our money back from the manager and will never be returning to dominos ever again as I cannot believe the *********** service we received
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-27680
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-27680
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
