DC
Diana C

1 reviews | Active since Feb 2016

29 Feb 2016, 11:14

Complaint about SPAM

I was asked by Domino's Pizza for my cell phone number when I bought my first and last pizza. I receive SPAM advertising with an option to Opt-Out. Despite requesting them to STOP and blocking the number they continuously send SPAM using different numbers. This is against my rights as a Consumer, that is the reason you have to incorporate an OPT-OUT. I have been down to the branch and asked them, I have gone online and asked them and have sent more than 20 sms with STOP!!

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Replies (1)
Domino's Pizza
Domino's Pizza's reply02 Mar 2016, 16:03
Official
Hello thecomplainant,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-33719

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm