MR
Morgan R

1 reviews | Active since Nov 2015

28 Apr 2017, 19:20

COLD PIZZA AND BAD ATTITUDE

<p>Placed an online order for 2 x pizzas . When the order arrived the meal was cold called the Chatsworth branch to inform staff about the issue only to get attitude from the manager Issie you need to educate your staff and inform them to help customers instead of giving them attitude. You don't expect us to eat cold food.</p>

0
Replies (2)
Domino's Pizza
Domino's Pizza's reply30 Apr 2017, 08:59
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 44632


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm

MR
Morgan R's update02 May 2017, 20:33
Reviewer Update

Still no response received from customer care agents.