1 reviews | Active since Nov 2015
Cannot order online!! Had to order Debonairs Pizza
Tried placing an online order for the first time with Domino's and am beyond disappointed.<br> <br> I simply could not place an order do the the online service being faulty. This was confirmed by the call centre when trying to find out what's wrong before giving up.<br> <br> Before you think I'm some lazy person complaining....let me fill you in here:<br> I simply tried ordering online for a surprise delivery for my girlfriend as I'm 200km away and wanted to ensure she had dinner for tonight. We enjoy domino's pizza and have been ordering from any close store when needing an easy dinner (especially Sunday nights).<br> In addition I did try call the Richards Bay Branch and asked if there is any way I could EFT so my girlfriend doesn't have to pay when receiving the pizza, as this would obviously defeat the purpose of ordering for her.<br> <br> Anyway....so already having an account with Debonairs....I've ordered and food should be delivered shortly.<br> <br> I have no idea if this message will reach the relevant personnel...but it's worth an attempt.<br> <br> Let's see if you're interested in retaining customers...... I await your response.
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-30478
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-30478
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Just a quick message to say that the Domino's Service has improved dramatically!!! So impressed and only order from Domino's for Pizza nowadays!!! WELL DONE!!!!
Changed my rating (not sure if it will show both).
Just a quick message to say that the Domino's Service has improved dramatically!!! So impressed and only order from Domino's for Pizza nowadays!!! WELL DONE!!!!
Changed my rating (not sure if it will show both).
