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Prince M

1 reviews | Active since Feb 2015

27 Feb 2015, 19:39

Called 10+ times without response.

Hello Peter I am very disappointed by Domino' s Pizza Rivonia, I called trying to order pizza today and the phone kept ringing without any response. What's worse is when I called again 10 minutes later the phone was no longer going through after a number number of attempts still the phone was not going through. The phone was ringing for more that 10 times and no one dared to pick it up and respond even to tell me they are busy. For an international franchise like Domino's I am so disappointed.

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Replies (1)
Domino's Pizza
Domino's Pizza's reply03 Mar 2015, 18:13
Official
Hello Princie,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-24072

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm