NH
Nickey H

1 reviews | Active since Sept 2012

09 Feb 2016, 10:36

Bad Service

I absolutely love domino's pizza and order from Domino's on a regular basis but the guy that works at the cashier really does not know what he is doing and does not listen, please see list below of the service he provided me;<br> <br> 1. Received incorrect change<br> <br> 2. Received incorrect pizza and when i phoned them Paulina promised me a free pizza next time, which did not happen as i paid for my pizza i ordered the following week.<br> <br> 3. Received the incorrect pizza AGAIN.<br> <br> 4. Pizza delivery took an hour as they delivered my pizza to someone else.<br> <br> I am really not happy about this.<br> <br>

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply12 Feb 2016, 17:03
Official
Hello NickeyHarmse,

Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-33228

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm