ZS
Zuria S

1 reviews | Active since Jul 2011

01 Feb 2016, 09:41

Bad Service

I ordered a pizza from Clen Gary branch. I had to repeat the order about 3 times and then she gave me the wrong total amout to pay. I said I will collect the pizza. On my way to collect my cell phone rang about 3 times. It was from Dominos. I can hear people talking at the back but no one talk to me. The 4 th time the phone rang they want to confirm my order. I was halfway there already and they want to confrim. After I already repeated it 3 times over the phone. I told them there service is very unprofesional and cancel my order.<br> <br> Very bad service. That will be the last Dominos for me.

0
Replies (2)
Domino's Pizza
Domino's Pizza's reply01 Feb 2016, 18:12
Official
Hello zsteenberg,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-32897

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Domino's Pizza
Domino's Pizza's reply01 Feb 2016, 18:12
Official
Hello zsteenberg,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-32897

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm