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jade G

1 reviews | Active since Nov 2013

24 Jul 2016, 11:38

Bad Service

<p>I have had numerous problems with Domino's Pizza Moreleta Park. On occasion forgetting an item or completely just providing a terrible service or being unreachable on the phone which could mean putting the phone off the receiver.</p> <p> </p> <p>Today we ordered a bacon and ham pizza hand tossed to come home and finyd the crust dry and tasteless with thin base and NO ham. Please see attached photo for your reference. I cannot reach the store because once again their phone isn't working. </p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply25 Jul 2016, 08:16
Official

Hello Jade

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 37294


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm