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baldwin.j.v baldwin.j.v

1 reviews | Active since May 2016

06 Sept 2016, 16:16

Bad Serivce, They acted like people can't change their address

<p>We wanted to order a pizza on Saturday, the address was still my old address. so naturally asked to change the address. but the lady on the phone lost her mind. she was talking in tounges. and put a guy on the line. that guy did not know what 'yes that was my address but i moved to a new address means' we didnt get pizza.</p>

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Replies (2)
Domino's Pizza
Domino's Pizza's reply06 Sept 2016, 17:53
Official

Hello Baldwin


Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CASE 38418

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm

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baldwin.j.v baldwin.j.v's update12 Sept 2016, 08:21
Reviewer Update

Wow thanks a whole lot for having no one get back to me. take your pizzza. none of my friends or family will order from dominoe's. and i will get any one i can to not eat from you. terrible service.