1 reviews | Active since Mar 2012
BAD CUSTOMER SERVICE VIA THE PHONE
<p>I PHONED TO PLACE AN ORDER FOR MY FRIEND UNDER THE NAME DINO TODAY AT 12:35PM AT THE BRYANPARK BRANCH IN BRYANSTON, JHB. I SPOKE TO THOMAS, HE COULD NOT SPEAK PROPER ENGLISH AND COULD NOT HEAR PROPERLY. AFTER CONSTANTLY REPEATING MYSELF OVER THE PHONE, I GOT FRUSTRATED AND ASKED TO SPEAK TO SOMEONE ELSE OR A MANAGER, HE THEN STARTED FIGHTING AND ARGUING WITH ME OVER THE PHONE AND ARGUING FOR NO REASON. I WAS THEN SPEAKING TO A LADY BY THE NAME OF THEMBISO, AFTER SUCH PATHETIC AND POOR SERVICE, I DECIDED TO CANCEL THE ORDER. SINCE WE WORK ACROSS FROM BRYANPARK, I VISITED THE BRANCH AND ASKED WHO IS THOMAS, HE THEN COULD NOT FACE ME AND SAID SORRY IN A SLOW TONE, I WAITED TO SPEAK THEMBISO BUT SHE WAS BUSY AND I WAS ON MY LUNCHBREAK SO I DID NOT WAIT TO SPEAK TO HER. I HAVE ALSO HEARD ALOT OF COMPLAINTS FROM ALL MY FRIENDS AT WORK WHO ORDER FROM BRYANPARK DOMINOS AS IT IS CONVENIENT. THIS IS THE WORST SERVICE WE HAVE EVER RECEIVED!</p>
Good day Seshni
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS- 40552
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Good day Seshni
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS- 40552
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
