1 reviews | Active since Jan 2012
Bad customer service at dominos birchleigh
<p>The first time I went to this store I was told that they do not have the R129 for 2 pizzas on a Friday and I left. Complained with no response on the dominos website. Today I ordered and I called the store. I received the SMS from the bank and it also reflected in the store as per Khanyi. She asked me to SMS my order and she can do the delivery. This was 18:10. Then she called to ask if thick base, then another call to say that manager said I need to pay again even thou they can see my payment and will refund me soon. I could not understand this and accepted as the kids were hungry. It was delivered more than an hour later and the pizza was cold. This is the second episode at this store and doubt that I will ever support them again.</p> <p>Unhappy Dominos customer</p>
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-42798
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-42798
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm